Jewellery Servicing & Cleaning
We recommend having your jewellery professionally cleaned and inspected every 6 months or depending on the wear. If the settings have moved due to wear, it is better to have that rectified before anything happens such as loss of stones etc. Loss of gemstones is not part of standard jewellery warranty as 90% of the time it is to do with everyday wear. Always protect your jewellery from knocks and check after any incident.
Jewellery servicing includes:
- Polishing of any markings
- Cleaning the ring
- Checking the stone settings and repairing or adjusting if needed
- * Rhodium plating for white gold & platinum
Please choose the suitable option from the options and if you require shipping. We use insured DHL courier service for transporting your valuables.
If you would require shipping return, we will be in touch for more details regarding collecting the jewellery from you and booking the courier.
If you would like to drop off / collect the jewellery in person, the address is:
257 Collins Street, Melbourne 3000, 3rd floor reception. Attention: Eliise Maar Jewellery
The reception is operating only during business hours.
We will be in touch when your ring is ready for collection or notify you of shipping details.
Production & Shipping
Eliise Maar is proud to custom handcraft all of our designs to order in our Melbourne studio. We work exclusively with JAA accredited suppliers and highly trained jewellers to produce pieces of the highest quality. Please allow up to 6 weeks for the production of your design.
For engagement rings the band width of the ring may be adjusted to effectively support the weight of the selected centre stone to maintain the structural integrity for a long lasting ring.
All deliveries are managed by DHL express shipping and are insured for the duration of delivery. Australian domestic shipping typically requires up to 5 business days whilst international shipping may take up to 10 days.
International orders may be subject to additional taxes such as VAT and duty imposed by the destination country. Please refer to the Terms & Conditions for more details.
Please contact our team at info@eliisemaar.com for more exact lead times or if you need a ring urgently and we will try our best to accommodate.
Ring Size Guide
If you are unsure of your ring size you can book a complimentary design consultation with us in our Melbourne based Collingwood studio here.
Australian |
Internal Diameter (mm) |
European |
American (approx) |
F |
14.00 |
44 |
3 |
G |
14.50 |
45.50 |
3½ |
G½ |
14.75 |
46 |
4 |
H½ |
15.00 |
47 |
4½ |
I |
15.25 |
48 |
4½ |
I½ |
15.5 |
49 |
5 |
J½ |
15.75 |
50 |
5 |
K |
16.00 |
50.50 |
5½ |
K½ |
16.25 |
51 |
5½ |
L |
16.50 |
52 |
6 |
M |
16.75 |
53 |
6½ |
M½ |
17.00 |
53.50 |
6½ |
N |
17.25 |
54 |
7 |
O |
17.50 |
55 |
7½ |
O½ |
17.75 |
55.50 |
7½ |
P |
18.00 |
56 |
8 |
Q |
18.25 |
57.50 |
8 |
Q½ |
18.50 |
58 |
8 |
R |
18.75 |
59 |
9 |
S |
19.00 |
60 |
9 |
S½ |
19.25 |
60.50 |
9½ |
T |
19.5 |
61 |
9½ |
T½ |
19.75 |
62 |
9½ |
U |
20.00 |
62.50 |
10 |
V |
20.25 |
63.50 |
10½ |
V½ |
20.50 |
64 |
11 |
Sustainability
Eliise Maar Jewellery takes pride in ethical jewellery manufacturing and material sourcing.
All our pieces are made to order in our Melbourne studio by highly trained local jewellers and diamond setters.
Our diamonds are ethically sourced and GIA or IGI Certified from suppliers that are part of Jewellery Association of Australia (JAA) which guarantees conflict free sourcing. We work with natural and lab grown diamonds, moissanites and coloured gemstones. Coloured gemstones are exclusively sourced from local suppliers that are part of JAA. All gemstones are handpicked in the sourcing process by highly trained gemologists to ensure the highest quality.
We use Green Metal Casting, meaning we use refined and recycled materials.
We all know that mining continues to have devastating effects on the environment. By reducing the demand for newly mined material and re-using refined recycled materials, we are helping to reduce pollution, reduce emissions and reverse the effects of climate change – even in our own small way - but every little bit helps.
Warranty & Insurance
- We recommend purchasing jewellery insurance as loss of stones is not included in standard warranty. If you do not have a preferred insurer, we recommend Q Report as they specialise in jewellery insurance